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SHIPPING & TRACKING

SHIPPING INFORMATION

Ready To Ship Orders
We ship your Avasi Wig within 1 business day of you placing your order

Domestic packages by Registered Post with tracking is estimated to take between 1 - 7 days. Express Post with tracking is estimated to take 1 - 3 days.

International packages by Registered Post with tracking is estimated to take 7 - 20 days. Express Post is estimated to take 5 - 7 days.

Custom Orders
Your custom Avasi wig will take us up to 20 business days to create. The creation time will depend on the design, colour, make, and requirements of the wig. Once you approve your wig via e-mail, we will ship your Avasi Wig to you immediately.

Domestic packages by Registered Post with tracking is estimated to take between 1 - 7 days. Express Post with tracking is estimated to take 1 - 3 days.

International packages by Registered Post with tracking is estimated to take 7 - 20 days. Express Post is estimated to take 5 - 7 days.

Please note our timezone is Australian Eastern Standard Time and we do not dispatch orders on weekends.

IMPORTANT NOTICE: ALL OF THE ABOVE TRACKING TIMES ARE AN ESTIMATION AND MAY BE SUBJECT TO CHANGE ACCORDINGLY VIA AUSTRALIA POST & CUSTOMS DISRUPTIONS. TO FIND AUSTRALIA POST'S MOST UP TO DATE INFORMATION ON DELIVERY TIMES, PLEASE CLICK HERE!

Postage Delays & Customs

Once your Avasi Wig has been dispatched to Australia Post, sometimes postage delays can occur. This is outside of our control and we recommend that you contact Australia Post directly for the most up to date information on the following phone numbers:

In Australia Contact Number: 13 76 78
Overseas Contact Number: +61 3 8847 9045

Depending on all international countries rules and regulations, parcels may be held in Customs for long periods at a time. This is also outside of our control and we cannot contact Customs to release your package sooner. If there is an issue with your package and Customs need to speak to you in order to release it, they will contact you with the contact details that you have provided when ordering your item. If you suspect that there may be an issue, contact Australia Post on +61 3 8847 9045 and they will further assist you with the latest updates.

Please do not hesitate to contact us for any assistance in the above matters at info@avasihair.com.

TRACK YOUR ORDER

To track your order, please have your tracking number ready and CLICK HERE!